News : transcosmos Expands E-Commerce One-Stop Center Kita-Kashiwa
Tokyo, Japan, Jan, 2020 -- transcosmos inc. will expand "E-Commerce One-Stop Center Kita-Kashiwa," its logistics center specifically designed for e-commerce business in January 2020 to meet the growing demand for its logistics services. transcosmos will further enhance its logistics services by April 2020 when the extended area will begin full-scale operations.
Launched in April 2014, transcosmos E-Commerce One-Stop Center Kita-Kashiwa is a logistics center designed specifically for e-commerce business. By consolidating all required functions for e-commerce business, the center delivers communication across all operational functions. The center offers one-stop end-to-end services that include contact center functions such as customer support desk, order processing and after-sales services, e-commerce website development and operations, internet promotions and performance analysis, and fulfillment and logistics services.
By utilizing both its proprietary warehouse management system (WMC) designed for e-commerce and its operations performed by well-trained warehouse staff, transcosmos logistics services offer clients "services that increase the level of satisfaction of customers who receive their products."
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Posted by Veronica Silva Cusi, news correspondent
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Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Monday, January 13, 2020
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