News : transcosmos Launches “Omni-Channel Support powered by LINE Business Connect”
Tokyo, Japan, Aug 31, 2016 -- transcosmos inc. (Headquarters:; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) launches a customer communication service in Thailand, utilizing LINE Business Connect, a service offered by LINE Corporation (Headquarters: Tokyo, Japan; President and CEO: Takeshi Idezawa; hereafter, LINE).
Tapping into this user base, LINE is expected to act as a messaging tool which realizes communication between business and consumers, going beyond the traditional tool used only among the consumers.
transcosmos, through its subsidiary transcosmos (Thailand) Co., Ltd. (Headquarters: Bangkok, Thailand; Managing Director: Kiyonori Takechi, hereafter, transcosmos Thailand), offers "Omni-Channel Support powered by LINE Business Connect" in Thailand, a service which realizes interactive communication between businesses and their customers via LINE Business Connect.
Posted by Veronica Silva Cusi, news correspondent
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About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Friday, September 2, 2016