News : transcosmos Launches Segment-Based Targeting Service Utilizing LINE Business Connect
Tokyo, Japan, July 5, 2016 -- transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) launches customer segment targeting service with using LINE Business Connect.
The service is co-developed by transcosmos and transcosmos online communications inc. (Headquarters: Tokyo, Japan; President: Hiroshi Kaizuka), a joint venture company between transcosmos and LINE Corporation (Headquarters: Tokyo, Japan; President and CEO: Takeshi Idezawa; hereafter, LINE).
transcosmos has been utilizing LINE Business Connect to offer one-to-one customer support service over LINE Chat screen to respond to customer inquiries. Now, with the new segment-based targeting function in place, businesses can deliver coupons, latest recommend information and other relevant information to the right target audiences based on the set conditions such as gender, age, home address, family mix and inquiry history within a set period of time.
transcosmos online communications inc. is a joint venture between transcosmos and LINE Corporation.
Posted by Veronica Silva Cusi, news correspondent
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About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Monday, July 11, 2016