News : transcosmos Makes Follow-Up Investment in Vaimo to Strengthen the Partnership
Tokyo, Japan Oct, 2017 -- transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; hereafter, transcosmos) has made a follow-on investment in VAIMO AB (Headquarters: Stockholm, Sweden; CEO: David Holender; hereafter, VAIMO), a strategic partner and supplier of omni-channel solutions. Leveraging VAIMO’s commerce expertise, transcosmos strengthened its global e-commerce one-stop services capabilities targeting the European market.
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transcosmos formed a capital and business alliance with VAIMO in September, 2015, to help merchants to venture into the e-commerce market in Europe and vice versa help Vaimo clients to enter Asian markets. Going forward, transcosmos will further strengthen its partnership with TRANSCOSMOS (UK) LIMITED, its sales/business base in London, U.K., and transcosmos Information Systems Limited (TCIS), the U.K.-based call center/BPO services company that has service offices in the U.K., U.S., Hungary, Romania, Poland and the Philippines, enabling the delivery of its e-commerce one-stop services through the integration of VAIMO’s commerce solutions delivery capabilities. At the same time, transcosmos aims to develop new digital solution services in Europe whilst entering into other European countries, with an eye on making VAIMO one of its consolidated subsidiaries in the long run.
David Holender, CEO at VAIMO commented;
"We are very happy with the follow-on investment from transcosmos and their belief and support in our growth. We have been working closely together with transcosmos since the initial strategic partnership was signed in 2015 and have managed to grow our presence and client-base in Japan. The additional investment helps us to continue our high year-on-year growth, enter new markets and broaden our solution offering to merchants globally even further."
Posted by Veronica Silva Cusi, news correspondent
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Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Tuesday, October 24, 2017
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