News : transcosmos Offers “Gotcha!mall”, Smartphone Omni-channel Platform, in Thailand
Tokyo, Japan, May 23, 2016 -- transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) provides "Gotcha!mall", a smartphone omni-channel platform provided by Grand Design Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Kazuya Ogawa; hereafter, Grand Design), in Thailand through its subsidiary transcosmos (Thailand) Co., Ltd. (Headquarters: Bangkok, Thailand; Managing Director: Kiyonori Takechi, hereafter, transcosmos Thailand).
transcosmos will drive "Gotcha!mall" business throughout Asia.
transcosmos will strive for expanding the service areas and creating a framework which enables Thailand users to use "Gotcha!mall" overseas and users in other countries to use the platform in Thailand.
The platform covers retail stores and restaurants for everyday living, such as convenience stores, supermarkets, drug stores and fast food chain restaurants.
"Gotcha!mall" will gradually expand its service areas and provide unified UI/UX not only in Japan but also in other Asian countries including ASEAN countries, China and Taiwan to connect shoppers across Asia.
Posted by Veronica Silva Cusi, news correspondent
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Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Wednesday, May 25, 2016