Tokyo, Japan, April, 2019 -- transcosmos Korea, Inc., a business process outsourcing provider in the Republic of Korea and a subsidiary of transcosmos inc., opened a new contact center, "Busan Center No. 2" in Busan, Republic of Korea, on October 15, 2018.
....NOTE - content continues below this message
INVITATIONWe invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!
>>>>> FIND OUT MORE: HERE
"Busan Center No.2" Overview
Location: Bujeon-dong, Busan, Republic of Korea
Number of workstations: 160
Service: Contact center services
Facility: Operations room, break room, cafeteria, etc.
transcosmos Korea opened this new center in Busan with the aim to further expand its service center network across the country. "Busan Center No.2" is the 14th center in the Republic of Korea. transcosmos Korea will continue to increase service bases and widen its service coverage in order to satisfy clients' various requests whilst contributing to the revitalization of local communities through the creation of jobs across the Republic of Korea.
Posted by Veronica Silva Cusi, news correspondent
About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Monday, April 8, 2019
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.
Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:
- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios
Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!