#contactcenterworld, @transcosmos_pr
Tokyo, Japan, Oct, 2022 -- transcosmos inc. hereby announces that the company has opened a new center, Marketing Chain Management Center Sapporo Odori Park (MCM Center Sapporo Odori Park), in Sapporo city, Hokkaido. The new center launched its services in October, 2022.
MCM Center Sapporo Odori Park is transcosmos's 14th operations center in Hokkaido, and the seventh contact center in Sapporo city. Located within a two-minute walk from Exit 36 of subway Odori station, the new center occupies the fifth to ninth floors of a new office building called Sapporo 22 Square. Equipped with thorough security and anti-COVID-19 measures, the center offers a dedicated floor for induction and upskilling training. Fully designed with sustainability development goals (SDGs) in mind, the center comes with water reuse hand wash stands that do not need a water supply system, inclusive mobility for wheelchair users and disabled persons, energy conservation equipment and technologies, etc.
The seven contact centers in Sapporo city are located within walking distance, making it possible to allocate members with the right skill set for a new business launch, as well as sharing members among the centers in times of emergency. The MCM Center Sapporo Kita-Guchi and MCM Center Sapporo Odori-Minami - both located in the center of the city- also have Work it! Plaza, transcosmos's recruiting centers. By offering a place where not only job applicants but everyone can feel relaxed, the centers showcase transcosmos as the No.1 place to work.
In partnership with company-led nursery schools, transcosmos offers employee-friendly workplaces in Sapporo to support housewives with small children and dual-income families. The company is also actively driving career opportunity initiatives such as an employee referral system and promotions to full-time employees. With the aim of boosting employee satisfaction (ES), transcosmos also has a follow-up program, encouraging communication among colleagues, and between supervisors and agents.
#contactcenterworld, @transcosmos_pr
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Wednesday, October 12, 2022
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