#contactcenterworld, @transcosmos_pr
Tokyo, Japan Mar, 2023 - transcosmos inc. is proud to announce that its subsidiary PT. transcosmos Indonesia (Headquarters: Jakarta, Indonesia; CEO President Director: Seisuke Kobayashi; transcosmos Indonesia) has received ISO/IEC 27001: 2013 certification, an international standard for an information security management system (ISMS). transcosmos will continue to develop and operate its ISMS with the aim of offering innovative technologies and high quality services to clients.
In June 2013, transcosmos co-established PT. transcosmos Indonesia with PT Cyberindo Aditama (Headquarters: Jakarta, Indonesia), an IT company under the major Indonesian conglomerate, Salim Group. Today, the company offers various services including contact center services via calls, emails, and chats; Trust & Safety for monitoring and policing user-generated online content; internet ads and social media operations; and app development for digital marketing services with a team of 2,600 people.
"Due to the nature of outsourcing business, we manage clients' information. We have always had rigorous operational and management systems to protect and secure information," Seisuke Kobayashi, CEO President Director at transcosmos Indonesia said. "The successful renewal of the ISO27001 certification in Jakarta, and the certification obtained by our center in Semarang prove that our information security management system satisfies international standards. As a Global Digital Transformation Partner, we will not only continue to offer high-value services that solve clients' business challenges and help us grow together, but also further enhance our services that clients around the world can trust."
#contactcenterworld, @transcosmos_pr
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Monday, March 13, 2023
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