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News : transcosmos Receives Awards in The TOPs Series Award Program

#contactcenterworld, @transcosmos_pr

Tokyo, Japan, Sept, 2022 -- transcosmos inc. is proud to announce that on August 30, 2022, Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; transcosmos China), its wholly-owned subsidiary received Most Influential Call Center Enterprises 2021-2022 and Top 50 Most Influential Service Outsourcing Enterprises 2021-2022 for its strong leadership in the call center industry and abundant achievements in outsourcing services. The TOPs Series Award program is co-hosted by chinasoucing.com.cn and Devott Industrial Research Institute.

Launched in 2007, TOPs Series Award program, co-hosted by chinasoucing.com.cn and Devott Industrial Research Institute has been held for 16 consecutive years. The program begins with a self-nomination process followed by a rigorous and comprehensive screening by the evaluation team and experts' review committee. The winners are chosen based on their service outsourcing capabilities and influential power in the industry.

#contactcenterworld, @transcosmos_pr

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.einnews.com


About Transcosmos, Inc.:
Company LogoMaintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
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Today's Tip of the Day - Have Some Fun

Read today's tip or listen to it on podcast.

Published: Tuesday, September 13, 2022

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2024 Buyers Guide SaaS Solutions

 
1.) 
PRILINK

Agent Traffic Visualization
Gather network traffic from multiple agent's desktops, both on-site and remote, and produce an analytics from the network layer. This can quickly identify and resolve any connectivity issues encounter by agents.

Also tracks all RTP media streams, provide bidirectional measurement of Jitter
latency, packet loss and more....
 

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