Tokyo, Japan, Dec, 2022 -- transcosmos inc. is proud to announce that its operations center, Marketing Chain Management Center Ikebukuro EAST (MCM Center Ikebukuro EAST), has received an Excellence Award, Office Environment Category at the Contact Center Japan Awards 2022 hosted by RIC TELECOM CO., Ltd. The award is designed to recognize contact centers that offer an excellent office environment for employees.
The annual Contact Center Awards is designed for contact centers and call center operators to learn from each other, and compete and refine their operational expertise. Under the office environment award category, RIC TELECOM hand-picks contact centers with 1) excellent office designs and buildings that are considerate of employees, 2) facilities committed to community involvement and environment, and 3) equipped with advanced IT systems and security measures. By recognizing and recording award winning centers, RIC TELECOM aims to disseminate the activities taken and achievements made in the centers to a wider public, and ultimately spread the value of the activities so that others can use them as proven wisdom.
Posted by Veronica Silva Cusi, news correspondent
About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Friday, December 23, 2022
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