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News : Translations.com and Contentful Announce End-to-End Solution to Empower Enterprise Marketers

#contactcenterworld, @transperfect

New York, NY, USA and Berlin, Germany, Aug, 2018 -- Translations.com, the technology division of TransPerfect, a provider of language and technology solutions for global business, announced the launch of GlobalLink Connect for Contentful—a comprehensive translation solution available from within the Contentful user interface.

Contentful brings agility to the enterprise realm with a modern content infrastructure and a microservices architecture that is optimized for speed. With GlobalLink Connect, developers and content creators are now able to launch multilingual user experiences for any device.

"Translation is a massive hurdle for global brands, and Translations.com enables our customers to localize content based in Contentful without ever leaving the system," said Sascha Konietzke, Contentful Co-Founder and CEO. "Speed to market is one of the essential reasons why customers choose Contentful, and this integration offers greater speed and efficiency to address multiple language audiences. For example, a fully integrated translation wizard and project dashboard helps teams track the status of projects. This eliminates many manual tasks and status reporting improves quality."

Phil Shawe, President and CEO of Translations.com, commented, "By integrating GlobalLink with Contentful, our joint clients can benefit from an intuitive, enterprise-wide solution to help them launch and maintain global digital content."

#contactcenterworld, @transperfect

Posted by Veronica Silva Cusi, news correspondent
Source: TransPerfect


About TransPerfect:
Company LogoWith annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
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Today's Tip of the Day - Telephone Service

Read today's tip or listen to it on podcast.

Published: Wednesday, August 22, 2018

Printer Friendly Version Printer friendly version

2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Computer Data Services, LLC

VIRTUAL PBX
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.

- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere
PH: 216.662.5870

3.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511

4.) 
MightyCall

MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
- Greet callers
- Deliver necessary information
- Forward calls to the appropriate extension
- Take human error out of the system
PH: +1 (888) 256-8312

5.) 
Nuxiba Technologies

CenterWare
Provide your customers with an effortless self-service experience. Easily create menus using predefined or custom prompts and data dips and route customers to live agents when needed.

Enable your customers to make payments and access information 24/7 at their convenience. Request a quote or live demo today.

6.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390
 

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