News : Translations.com Introduces GlobalLink Connect for Zendesk
New York, NY, USA, May 3, 2016 -- Translations.com, a privately held provider of language services and translation-related technology and a division of TransPerfect, announced an integration with Zendesk, a cloud-based customer service software platform.
GlobalLink Connect for Zendesk is designed to streamline the process of providing in-language global customer support by automating tasks related to content export/import and reducing client-side project management.
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"GlobalLink Connect for Zendesk gives our joint clients the capability to provide the best possible customer experience around the world while minimizing project management and lowering overall translation costs," said Translations.com Co-CEO Liz Elting.
Co-CEO Phil Shawe remarked, "GlobalLink Connect for Zendesk is designed to streamline the process of providing in-language global customer support by automating tasks related to content export/import and reducing client-side project management. It’s a winning combination that will benefit globally-minded organizations who use both technologies."
Posted by Veronica Silva Cusi, news correspondent
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With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
Published: Thursday, May 5, 2016
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