News : Transparent BPO Selects Noble Unified Contact Center Solution
Atlanta, GA, USA, Oct, 2017 -- Noble Systems Corporation, a global provider in omnichannel contact center technology solutions, announces that Transparent BPO has selected the Noble(R) Enterprise Cloud solution to support the company’s business processing outsourcing services.
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"Transparent BPO was looking for a technology partner that would expand our service offering to support our growing client base, and the evolution of consumer engagement and communication in today’s environment. With Noble’s unified reporting and omnichannel support, and ability to customize programs to fit our clients’ unique needs, we feel Noble will give TBPO a competitive edge in the marketplace," said Marilyn Soares, Director of Client Services, Transparent BPO. "In the past, we have deployed point solutions from multiple vendors. With Noble, we get the full package to serve the diverse needs of our clients in a single platform – simplifying training and support, improving management and visibility, and helping us reduce costs."
"Noble solutions are the premiere choice for businesses who want true omnichannel contact center capability," said Chris Hodges, Senior Vice President Sales & Marketing, Noble Systems. "We are pleased to be Transparent BPO’s technology partner and are excited to support its agents with the tools to deliver a consistent, high-quality brand experience across communication channels."
#contactcenterworld, @nobelsystems, @transparentbpo
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
About Transparent BPO:
Transparent BPO was founded to provide its clients with superior telemarketing services and business process outsourcing at competitive pricing. Our state-of-the-art system development and IT support allows for seamless integration, resulting in a transparent business relationship.
Published: Monday, October 2, 2017
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