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News : TransPerfect and Tencent Announce Cloud Partnership and GlobalLink Technology Agreement

#contactcenterworld, @transperfect

New York, NY, USA, Sept, 2019 -- TransPerfect, a provider of language and technology solutions, for global business, announced a strategic partnership with Tencent Cloud, a  global cloud service provider and division of China-based technology firm Tencent. The partnership comprises two key elements: TransPerfect will use Tencent Cloud technology to provide global enterprises with improved speed, access, and network security throughout China, and Tencent Cloud will use TransPerfect’s GlobalLink suite to streamline translation and multilingual content management.

Tencent’s deployment of TransPerfect's GlobalLink(R) technology, an enterprise-scale application that automates many of the manual tasks associated with the translation and management of global content, simplifies the launch and ongoing maintenance of translated content. GlobalLink automatically routes new content for translation, review, and final placement in the localized versions of Tencent’s websites and collateral.

"With GlobalLink, Tencent Cloud is able to streamline our translation process on a unified platform and leverage a consolidated translation memory for higher efficiency," said Davy Wang, Associate General Manager of Tencent Cloud International. "This has allowed us to localize our content much more quickly and accurately."

Mark Hagerty, Chief Technology Officer at TransPerfect, commented, "Partnering with Tencent Cloud allows us to better serve our clients and partners who do business in China. Since collaborating with Tencent, we’ve seen dramatic performance improvements and a better overall user experience for our customers and in-country language teams."

TransPerfect President and CEO Phil Shawe stated, "This partnership delivers substantial benefits to clients and partners for both companies. In addition to raising service levels for our clients, we’re pleased that Tencent Cloud saw significant value in using our GlobalLink technology to manage their websites and content."

#contactcenterworld, @transperfect

Posted by Veronica Silva Cusi, news correspondent
Source: TransPerfect


About TransPerfect:
Company LogoWith annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
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