New York, NY, and Sacramento, CA, USA, Sept, 2020 -- TransPerfect, a provider of language and technology solutions for global business, announced a significant legislative victory for freelance language professionals as a result of a broad advocacy and lobbying effort to protect the jobs and rights of countless translators. Professional freelance translators in California were being harmed by unintended consequences of Assembly Bill 5 (AB5), but relief in the form of an exemption to the bill has arrived.
Upon seeing the negative impact of AB5 on the translation industry, TransPerfect immediately mobilized alongside other organizations and the linguist community at large to lobby the California legislature for change. That work has resulted in the passage of California Assembly Bill 2257 (AB2257), which updates AB5 and provides an exemption for translators under a "professional services" classification. The new bill restores the independence and business tax deductions that language professionals have long enjoyed.
California’s AB5, which took effect earlier this year, was passed with the goal of protecting workers who have traditionally been classified as independent contractors. The law requires companies who purchase these contracted services to onboard them as full-time employees, entitled to certain benefits. However, the legislation failed to account for the nuances of many industries, including translation and language services. As a result of AB5, many translators who choose to operate as independent contractors, and who prefer that status due to the flexibility and benefits it affords, became far worse off.
As an example, AB5 eliminated the tax deductibility of many bona fide business expenses for independent contracting translators. This left them unable to deduct legitimate business expenses that previously would have qualified for a tax benefit. AB5 and the 2017 Tax Cuts and Jobs Act were a double blow to translators. By being classified as "employees," they were no longer able to deduct many business expenses on their federal income tax return. The combination of the two laws amounted to potentially significant financial harm for workers across many industries, including those who work as freelance linguists. The need to secure a change to the law on behalf of our industry partners was clear.
TransPerfect President and CEO Phil Shawe remarked, "Over the past year we saw the devastating impact the AB5 law had on the linguist community. We shared in their pain and knew that we had to take action. Working just five hours per year translating into German or Xhosa for several different translation companies shouldn’t bind someone to having to become an employee of each of the businesses with whom they contract. This victory ensures that translators retain the freedom and flexibility they’ve counted on for years, and we’re proud to have played a part."
Posted by Veronica Silva Cusi, news correspondent
With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
Published: Wednesday, September 23, 2020
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.
CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.
This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
|4.)||Teckinfo Solutions Pvt. Ltd.|
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.
InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall