Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Upcoming Events




How To Enter the 2020 Members' Choice Awards - For Vendors


News : TransPerfect Connect Opens New 900-Seat Contact Center in Phoenix

#contactcenterworld, @transperfect

New York, NY and Pheonix, AZ, USA, Oct. 4, 2019 -- TransPerfect, a provider of language and technology solutions for global business, announced the opening of a new contact center in Phoenix, Arizona.

The new center seats 900 and is designed with employee convenience, productivity, and workplace enjoyment as top priorities. The building features a long list of attractive amenities, including a large on-site cafeteria, game room, meditation/quiet room, mothers room, and prayer room, as well as both free parking and easy access to public transportation.

The new Phoenix facility builds on the company’s existing Arizona presence, joining its original Tempe contact center, which has housed hundreds of local contact center professionals and remote interpreters since its 2011 opening. The Tempe center is at 1725 W. Greentree Drive and will continue to operate.

Ring2 Dashboards & Wallboards Free Trial

TransPerfect’s Arizona-based interpreters and customer service agents provide clients with over-the-phone interpretation as well as general customer service outsourcing and contact center support solutions.

TransPerfect has added hundreds of jobs, virtually all with locally sourced hires, and has plans to employ more than 1,000 agents and interpreters between the Tempe and Phoenix centers by the end of 2020. To view available positions, visit online.

"Advanced business service providers such as TransPerfect find the quality workforce in Phoenix to be a valuable asset," said Christine Mackay, Director, Phoenix Community and Economic Development. "Phoenix is well known for an experienced customer service workforce. TransPerfect is capitalizing on that experience and a diverse population with multiple language capabilities to grow in Arizona."

TransPerfect President and CEO Phil Shawe stated, "The demand for contact center support and remote interpretation continues to rise as companies elevate their focus on overall customer experience. Our ties to the greater Phoenix area grow stronger every day, and we expect that Arizona will continue to be the primary hub for our contact centers for years to come."

#contactcenterworld, @transperfect

Posted by Veronica Silva Cusi, news correspondent

About TransPerfect:
Company LogoWith annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Do Your Wall Boards Really Help?

Read today's tip or listen to it on podcast.

Published: Monday, October 7, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Automated Call Distributors

Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =