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News : TransPerfect DataForce Volunteers Data to Help AI and Chatbot Developers Provide Information on COVID-19

#contactcenterworld, @transperfect

New York, NY, USA, July 6, 2020 -- TransPerfect, a provider of language and technology solutions for global business, announced that it is sharing a data set that will help AI and chatbot developers from around the world provide information on COVID-19 in multiple languages.

TransPerfect DataForce specializes in building better AI experiences through data collection and annotation. The group has a broad pool of global resources and advanced technologies that gives it the ability to aggregate and package data that can be highly useful in improving responsiveness to COVID-19.

TransPerfect has made the training data set, which is available in English, Spanish, Arabic, and Mandarin Chinese, to help improve the quantity and accuracy of available information. 

TransPerfect President and CEO Phil Shawe stated, "The TransPerfect DataForce AI team has produced a data set that will help clients provide COVID-19 information in multiple languages—and, as the fight against the pandemic requires effective communication, we’ve decide to make this data set available free of charge."

#contactcenterworld, @transperfect

Posted by Veronica Silva Cusi, news correspondent
Source: TransPerfect


About TransPerfect:
Company LogoWith annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
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Today's Tip of the Day - Please Hold…

Read today's tip or listen to it on podcast.

Published: Tuesday, July 7, 2020

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2023 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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