
#contactcenterworld, @transperfect
New York, NY, USA and Sydney, Australia, March, 2019 -- TransPerfect Legal Solutions (TLS), a global provider of e-discovery and litigation support solutions for law firms and corporate legal departments, announced the expansion of its worldwide e-discovery capabilities with the addition of a secure data processing and hosting center and a specialized local client service team in Sydney, Australia.
TLS’s new Sydney office seats a team of 30, reflecting the company’s investment in this significant global hub. In addition to housing service staff, the space includes an access-controlled forensics lab for the collection and secure storage of case data. The TLS service team will support client matters through a secure data center in Sydney where case data will be processed in TLS’s proprietary processing/ECA software, Digital Reef, and then hosted in Relativity for review—all while never leaving Australian borders.
TransPerfect President and CEO Phil Shawe stated, "Australia is an active and complex legal market, and establishing this new facility in Sydney will allow TLS to deliver at a higher level for our local clients, particularly those that prefer to conduct e-discovery and host data in-country. We look forward to continued expansion in Australia, and in the APAC region as a whole."
#contactcenterworld, @transperfect
Posted by Veronica Silva Cusi, news correspondent
Source: TransPerfect
About TransPerfect:With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
Published: Wednesday, March 6, 2019
1.) | Eckoh CallGuard, ChatGuard, Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot. A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details. CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents. ChatGuard makes payments in Chat PCI DSS compliant and... (read more) PH: 01442 458300 |