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News : TransPerfect MediaNEXT Chosen by Azoomee and Da Vinci Media to Translate and Dub Original Productions into Spanish and Italian

#contactcenterworld, @transperfect

New York, NY, USA and Berlin, Germany, May, 2021 –- TransPerfect, a provider of language and technology solutions for global business, announced that it was chosen by Azoomee and Da Vinci Media to translate and dub seven original children’s productions into Italian and Spanish as part of an effort to expand into new markets.

Azoomee and Da Vinci Media—which together form one of the largest educational entertainment companies in the world—aim to unlock children’s full potential through inspiring videos and games via mobile apps, TV apps, and TV channels. When a partnership with Vodafone created the opportunity to release the Azoomee app in Italy and Spain, they chose TransPerfect’s MediaNEXT solutions to dub and translate their productions.

The MediaNEXT suite of tools offered Azoomee and Da Vinci Media a hybrid recording approach suited to their needs in each market. While the voice actors went into a studio to record the Italian localization, the Spanish talent used cloud-streaming StudioNEXT technology to record professional-quality content from their own homes.

TransPerfect worked with Azoomee and Da Vinci Media to translate and dub seven children’s series: Crafty Art, Da Vinci Innovation Labs, Down to Earth, Maths is all around us, Smart Science, Hands Up!, Marvellous Makes, and Search it Up!

"We are delighted to work with TransPerfect MediaNEXT," said Tom Naylor, Deputy COO at Azoomee. "It was critical for us that Italian and Spanish translations of our original series were available for new market launches. The high-quality results, quick turnaround, and professional service we received are indicative of why we chose to work with TransPerfect MediaNEXT."

TransPerfect President and CEO Phil Shawe commented, "To deliver educational video content to its 60 million children around the world, Azoomee and Da Vinci Media needed flexible localization and recording studio options. We’re pleased that MediaNEXT’s hybrid recording model allows them to efficiently reach new audiences."

#contactcenterworld, @transperfect

Posted by Veronica Silva Cusi, news correspondent
Source: TransPerfect


About TransPerfect:
Company LogoWith annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
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Today's Tip of the Day - CRM Technology

Read today's tip or listen to it on podcast.

Published: Friday, May 7, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
PH: 1+480-435-9390

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
PH: 0217991445

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 

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