News : Transport Ministry has 75% Women at New Call Center
Riyadh, Saudi Arabia, Dec 27, 2017 -- Minister of Transport Nabil Al-Amoudi recently launched a new call center at ministry's headquarters in Riyadh.
The ceremony was attended by the head of the Public Transport Authority Rimaih Al-Rimaih and Deputy Minister of Road Transports Majed Al-Arqoubi. The call center’s number is 938 and it will work round the clock.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Ministry of Transport's Marketing and Administrative Telecommunication General Supervisor Turki Al-Tuaimi gave the guests a tour of the center. Rami Al-Najjar gave a presentation highlighting what distinguishes the center and its new system from the previous system.
Samir Abdulrahim, general director of the center, said it will be complaints complaints and reports, which will dealt with based on their urgency. People will be able to report any violations through other electronic channels as well such as the ministry’s website. The employees operating the center are all trained Saudis, 75 percent of them women.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Front Line Input
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 190,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Thursday, December 28, 2017
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.