News : TransUnion Forges Ahead in Voice Biometrics
Sandton, South Africa, March 31, 2015 -- TransUnion, in partnership with OneVault, has announced plans to develop a national Voice Bank. This national Voice Bank will result in the use of stronger biometrics, like voice, to help businesses curb fraud and identity theft and therefore alleviate the growing concerns around information security disciplines.
Voice biometrics is being adopted globally by companies, especially those with large contact centre operations, because it offers faster, improved authentication, a better customer experience and a reduction in fraud. TransUnion’s offering is accessible via a hosted pay-per-use solution, enabling the benefits of voice biometrics to the local market.
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"Voice biometrics adds a new capability to TransUnion’s Fraud and Authentication solutions, which include knowledge-based authentication, fingerprint verification, fraud prevention models and automated decision support solutions, " says TransUnion’s Tim Frost, vice president: Product Management & Development.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Making It Easy For Customers To Contact You
TransUnion is an American company that provides credit information and information management services to approximately 45,000 businesses and approximately 500 million consumers worldwide.
OneVault is a focused Voice Biometric Authentication company.
Published: Thursday, April 2, 2015
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