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News : TreeHouse Interactive Introduces New Features for Its PRM Solution
TreeHouse Interactive™, a provider in on-demand partner relationship management (PRM), announces its Reseller View PRM solution now features a new easy-to-use partner support module that is directly integrated into Salesforce(R) CRM, allowing partners to request support from within their partner web portals and support professionals to manage support directly from Salesforce Service Cloud. TreeHouse has also added a marketing development funds (MDF) module to Reseller View that enables a seamless, completely paperless and auditable MDF process that automates course of action and workflows for dispensing MDF claims from initial activity approvals to MDF payment. Partner managers work directly within Salesforce CRM while partners interact only with their partner portal. Both modules are designed to make doing business with vendors easier for channel partners, and increase partner engagement to drive greater revenue for both partner and vendor.
TreeHouse Reseller View PRM delivers partner automation, portal customization, and partner marketing enablement and is approved on the Salesforce AppExchange. Reseller View is a fully customized, enterprise-class web portal that provides all the tools that partners need to sell, service, and support businesses.
"We are happy to be one of the first customers to implement the new Reseller View Funds Module to manage our MDF claims directly in Salesforce. The integration will ensure that we have full visibility into every account, while at the same time streamlining the process for partners to request MDF activities and payments," said Whitney Waters, Partner Marketing, SailPoint.
"TreeHouse Reseller View is the most complete PRM solution available, and these new enhancements to the program allow us to offer even more to our customers and their partners," said Erich Flynn, CEO, TreeHouse Interactive. "Organizations are increasingly recognizing that better partner relationship management is key to sales growth. Reseller View’s partner support and MDF modules drive better partner engagement and management, which are essential for our clients’ success."
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Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
Published: Tuesday, November 26, 2013