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News : TriageLogic Receives Full URAC Health Call Center Accreditation
Jacksonville, FL, April 2, 2014 -- TriageLogic announces that it has been awarded Full Health Call Center Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry. URAC’s Health Call Center Accreditation ensures that registered nurses, physicians, or other validly licensed individuals perform the clinical aspects of telephone triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.
TriageLogic™, a provider in telephone nurse triage, handles nurse triage calls for subscribed medical facilities and physicians. All calls are handled by Registered Nurses, and utilize Schmitt-Thompson’s evidence-based clinical protocols for providing comprehensive nurse triage.
"We invest a lot of time and effort to ensure our services meet high quality standards for nurse triage. The URAC accreditation exemplifies our commitment to competence and quality" said TriageLogic™ CEO, Charu Raheja, PhD.
"By applying for and receiving Health Call Center Accreditation, TriageLogic has demonstrated a commitment to quality health care," said URAC President and CEO Kylanne Green. "Quality healthcare is crucial to our nation’s welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body."
Posted by Veronica Silva Cusi, news correspondent
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Founded in 2005, TriageLogic is a leading provider of quality, affordable triage software and after-hours nurse triage services. From the smallest of provider practices to the largest of triage call centers, TriageLogic offers a full line of triage protocol systems and services to meet client needs. TriageLogic is a healthcare company that provides more than just healthcare software. TriageLogic integrates a unique blend of innovative communication solutions with medical expertise based on practical experience and a thorough understanding of the field.
URAC, formerly known as the Utilization Review Accreditation Commission, is a nonprofit organization that aims to promote healthcare quality by accrediting healthcare organizations.
Published: Thursday, April 3, 2014