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News : TTEC Announces Laura Butler as Chief People Officer

#contactcenterworld, @ttec_com

Denver, CO, USA, June 14, 2023 - TTEC Holdings, Inc. (NASDAQ:TTEC), a global customer experience (CX) technology and services provider for AI-enabled CX solutions, announced Laura Butler as the company's chief people officer.

A market-facing executive, Butler is well-regarded for developing global, talent-led organizations with her expertise in crafting exceptional employee experiences. In this new role, she is responsible for leading people and culture programs for TTEC's 65,000 employees who speak more than 50 languages in 86 sites across six continents.

"TTEC is thrilled to welcome Laura Butler as our chief people officer," said Shelly Swanback, president, TTEC. "Passionate about innovation in technology and services businesses, her expertise in attracting, developing, retaining, and inspiring talent from front-line associates to system engineers is ideally suited for TTEC's next phase of growth."

Butler joins TTEC from Entrata, a privately held B2B software company, where she served as chief people officer. Prior to that she led the people function at Talkdesk, a cloud contact center platform, and Adobe Workfront among other market leaders. In addition, she currently serves as an independent director on the board of Workforce Software.

"I am excited to join TTEC where we have the opportunity to further unlock the vast potential of a talented, global team while making a difference in the communities in which we operate," said Butler. "Leaning into innovative approaches to realize a modern employee experience creates value for our teammates and our clients."

#contactcenterworld, @ttec_com

Posted by Veronica Silva Cusi, news correspondent
Source: TTEC


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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