#contactcenterworld, @ttec_com, @gptw_us
Denver, MA, USA, April, 2023 - TTEC Holdings, Inc. (NASDAQ: TTEC), a global customer experience (CX) technology and services provider for end-to-end digital CX solutions, announced its Canada operations have been certified as a Great Place to Work(R) for the third consecutive year.
This certification is awarded after a thorough, independent analysis conducted by Great Place to Work(R) Institute Canada and is based on direct feedback from nearly 300 employees, provided as part of an extensive and anonymous survey.
"I am proud that our Canada team has, once again, been certified as a Great Place to Work(R). Earning this recognition three years running is the result of our ongoing commitment to delivering an exceptional employee experience," said Chuck Koskovich, Chief Operating Officer at TTEC Engage. "We are dedicated to fostering a welcoming, belonging culture, enabling our teams with world-class training and tools, and empowering our colleagues with professional development and career growth opportunities."
TTEC offers remote work positions across Canada with opportunities available to multilingual speakers. According to employee surveys, Canadian associates rate TTEC highly in topics such as "Living the Values" and "Performance and Accountability." The company further improves employee experiences with data-driven decision making, a culture focused on creating better human connections, and taking feedback to create actionable insights.
Nancy Fonseca, Senior Vice President of Great Place to Work(R) Canada, says that a great workplace is about the level of trust that employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.
"Our data shows that great workplaces benefit from stronger financial performance, reduced turnover, and better customer satisfaction than their peers. What's more, work environments with trust at the foundation are ripe for innovation, agility, resilience and efficiency," said Fonseca.
#contactcenterworld, @ttec_com, @gptw_us
Posted by Veronica Silva Cusi, news correspondent
Source: TTEC
About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
About Great Place to Work(R) Institute:
Through proprietary assessment tools, advisory services, and employer branding programs, including Best Companies lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Published: Monday, April 17, 2023
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