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News : TTEC Canada Recognized on 2021 List of Best Places to Work in Quebec by Great Place to Work

#contactcenterworld, @ttec_com, @gptw_us

Montreal, QC, USA, Oct. 12, 2021 -- TTEC Canada Solutions, Inc., a digital Customer Experience as a Service (CXaaS) partner, was recognized by the Great Place to Work(R) organization as one of the 'Best Places to Work' in Quebec in 2021.

As a Great Place to Work Certified™ company in Canada, TTEC prides itself on the high trust and performance reflected by its employees and the global authority on workplace culture.

"At TTEC, our core values are centered around our people and our culture. The culture is intentionally designed for and by our employees across the globe. The favorable connection our employees have with TTEC and each other is reflected in the feedback our employees shared with Great Place to Work(R). As leaders, we place significant emphasis on the feedback of our clients and people. We are proud to see the actions we take in response to this feedback resulting in a positive evaluation of our organization," said Savita Jones, vice president of operations, TTEC Canada.


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To qualify for the Best Places to Work in Quebec honor, employers must first win Great Places to Work(R). TTEC Canada was recognized in March 2021 as a Great Place to Work due to positive employee feedback amongst five categories. The Best Places to Work organization uses the Trust Index(R) Dimension from Great Places to Work(R) to determine which companies qualify and make the annual list. The Great Place to Work(R) Certification threshold for answers in all five categories is 65%. TTEC Canada employees gave the company the following average scores as measured by the Trust Index(R) Dimension thus securing the certification:

Credibility: 77%
Respect: 71%
Fairness: 75%
Pride: 71%
Camaraderie: 76%

"Our data shows that in comparison to peers, great workplaces benefit from better customer satisfaction, reduced turnover and stronger financial performance. What's more, work environments where trust is foundational are ripe for innovation, agility, resilience and efficiency," said Nancy Fonseca, senior vice president of Great Place to Work(R) Canada.

#contactcenterworld, @ttec_com, @gptw_us

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.ttec.com


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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About Great Place to Work(R) Institute:
Company LogoThrough proprietary assessment tools, advisory services, and employer branding programs, including Best Companies lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Lifetime Of A Number

Read today's tip or listen to it on podcast.

Published: Wednesday, October 13, 2021

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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