Denver, CO, USA, July, 2022 -- TTEC Holdings, Inc. (NASDAQ:TTEC), a global digital customer experience (CX) technology and services provider for end-to-end, digital CX solutions, opened its newest Customer Engagement Center on Wednesday, June 8 near Kansas City.
The new Overland Park facility hosts employees on-site and supports those who will continue to work remotely in the area with coaching, team meeting spaces, and technology support. The company announced the site in May 2021 but delayed the grand opening to prioritize the safety and security of employees and the public. Employees hired since early 2021 have been working remotely.
"TTEC is proud to be a part of the greater Kansas City area, a technology innovation hub with a dynamic and diverse culture, and a highly-skilled workforce," said Shelly Swanback, CEO of TTEC Engage.
"We are excited to welcome TTEC to our community. Overland Park and Kansas City residents have many great career opportunities available to them through TTEC. This will help keep our community thriving and a great place to live and work," said Overland Park Mayor Curt Skoog.
The company is continuing to hire in Kansas. This month TTEC announced plans to hire 70 additional full-time customer service representatives, insurance agent trainees, and licensed property and casualty agents at the new Overland Park facility.
"Last year, TTEC selected the KC region for its new Customer Engagement Center, and we’re thrilled to see the company’s continued growth and momentum," said Tim Cowden, president and CEO, Kansas City Area Development Council. "KC’s reputation as a hub for tech, with one in 10 workers employed in the industry, continues to attract top talent and business, including TTEC. The company’s innovative approach to hiring a talented and diverse workforce makes them a great employer of choice."
Swanback concluded, "TTEC would like to thank its community partners who were instrumental in the establishment of the company's operations in Kansas City, including the Kansas City Area Development Council, Kansas City Department of Commerce, and the Overland Park Chamber of Commerce."
More information on the open positions available to candidates who live within 60 miles of Overland Park, Kansas is available on the TTEC Jobs website.
Posted by Veronica Silva Cusi, news correspondent
TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Published: Monday, July 4, 2022
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