
#contactcenterworld, @ttec_com
London, UK, Oct, 2020 -- TTEC Holdings, Inc. (NASDAQ: TTEC) a global Customer Experience as a Service (CXaaS) partner, has been approved to supply a comprehensive portfolio of Managed Cloud Contact Centre and Consulting services on the Crown Commercial Services (CCS) G-Cloud 12 framework.
The CCS G-Cloud 12 was released this month to provide "public sector organisations a straightforward and compliant way to purchase cloud based services, such as hosting, software, and support," according to a Crown Commercial Services press release. The framework helps agencies to simplify the procurement process and give easier access to timely services and resources.
"TTEC EMEA is delighted to have been awarded a place on the G-Cloud 12 framework and to have the opportunity to offer central Government, local councils, NHS Trusts and other public-sector bodies the ability to rapidly procure and deploy leading-edge CX software and services that are successfully used by many of today's leading UK and European brands," commented Wayne Kay, Regional VP of Digital at TTEC EMEA.
#contactcenterworld, @ttec_com
Posted by Veronica Silva Cusi, news correspondent
Source: TTEC
About TTEC:TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Published: Monday, October 5, 2020