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News : TTEC Launches Jump Start Calculator to Accelerate Customer Experience Transformations

#contactcenterworld, @ttec_com

Englewood, CO, USA, Dec. 6, 2021 -- TTEC Holdings, Inc. (NASDAQ: TTEC), a global customer experience (CX) technology and services provider for end-to-end CX solutions, announced the Jump Start Calculator, a free tool that provides an accelerated path to digital transformation, improved customer experiences, and optimized costs.

The Jump Start Calculator provides clients a starting point to determine how to incorporate digital efforts into their customer journey model. The Calculator blends digital tools that estimate savings and model improved customer experiences based on workforce efficiency and digital intelligence. By creating a digital framework, clients can optimize and improve their overall digital experiences for customers, while managing and decreasing costs.

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

"Each time an organization interacts with customers, it has the opportunity to advance or degrade the relationship," said Paul Ignasinski, senior vice president of TTEC Solutions & Value Engineering. "The best brands know that improving CX is a critical priority, and we designed the Jump Start Calculator for businesses of all sizes and maturity levels. For instance, we see new-economy hypergrowth organizations using the calculator to quickly design and iterate their target CX operating model(s) as they scale, maintaining an agile 'digital-first' approach. For large and more mature enterprises the Calculator, in conjunction with TTEC's industry-specific intent library, provides a fast route to accelerating digital transformations that are oftentimes stalled or sub-optimized. Regardless of the enterprise scale, the Calculator's intended impact is the same: to chart a path to increased revenue, customer satisfaction and sales, as well as accelerate and solidify a foundation for delivering differentiated CX over time. The race is on to woo customers, and those who embrace digital will win."

#contactcenterworld, @ttec_com

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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Today's Tip of the Day - Voice Mail

Read today's tip or listen to it on podcast.

Published: Wednesday, December 8, 2021

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2022 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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