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News : TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020

#contactcenterworld, @ttec_com, @flexjobs

Denver, CO, USA, Feb, 2020 -- TTEC Holdings, Inc. (NASDAQ: TTEC), a digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions, announced that it has been ranked 13th on FlexJobs' annual list of the Top 100 Companies to Watch for Remote Jobs in 2020.

TTEC offers remote customer sales and support opportunities through its Humanify @home offering. The company also provides remote opportunities through TTEC Digital including roles in information technology, consulting and digital analytics.

"We are honored to be recognized for the sixth year in a row by FlexJobs as a leader in providing remote opportunities as we understand the need to meet talent where they are," said Colleen Ritchie, senior vice president of operations, TTEC. "By offering these remote opportunities through Humanify @home and TTEC Digital, TTEC hires candidates including veterans transitioning back to civilian life, displaced workers, students and parents. We can also recruit and hire those with unique skillsets like data scientists and industry experts. These individuals benefit from a flexible work schedule and appreciate the professional development and career advancement opportunities available from a global leader in customer experience."

The list is based on an analysis of over 54,000 companies and their remote job posting histories in the FlexJobs database between January 1, 2019 and December 31, 2019. A "remote job" is defined as a professional-level job that allows the worker to work from home either entirely or part time. Remote jobs are also known as telecommuting jobs, virtual jobs and work-from-home jobs.

"The most notable change we've seen over the past year is not so much the growth in the sheer volume of remote job listings, but the growth in the variety of remote job titles these companies are seeking to hire," said Sara Sutton, founder and CEO of FlexJobs. "Companies are expanding the range of professional positions they're allowing to work from home."

#contactcenterworld, @ttec_com, @flexjobs

Posted by Veronica Silva Cusi, news correspondent
Source: TTEC


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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About FlexJobs:
Company LogoFlexJobs is committed to helping people find a better way to work. As an online service for professionals seeking remote, flexible schedule, part-time, and freelance jobs, FlexJobs offers opportunities in over 50 career categories, ranging from entry-level and executive to freelance and full-time. FlexJobs also sets itself apart by providing job seekers with a better, safer, and more efficient way to find professional and legitimate flexible jobs.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Power Hour

Read today's tip or listen to it on podcast.

Published: Monday, February 10, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608

3.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390
 

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