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News : TTEC Named No. 2 on FlexJobs' 'Top 100 Company to Watch for Remote Jobs in 2021' List

#contactcenterworld, @ttec_com

Denver, Jan. 19, 2021 -- TTEC Holdings, Inc. (NASDAQ: TTEC) a global Customer Experience as a Service (CXaaS) partner for many brands, announced it has been ranked second on the Top 100 Companies to Watch for Remote Jobs in 2021 by FlexJobs, a job site for finding remote, work from home and flexible job opportunities. 

"Last year accelerated the move to remote work," said Sean Erickson, Global Head of TTEC Engage. "With over a decade of experience in work-from-home, our ability to quickly shift clients to virtual contact centers led to a 43% drop in employee attrition vs. same time last year and improved CSAT across the board. We are uniquely positioned make the transition to work from home happen in a short timeframe and we are humbled to have our TTEC team's amazing efforts recognized by FlexJobs. In the coming year we will continue our commitment to a dynamic workforce including flexible and remote staffing."


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FlexJobs developed the list by tracking the number of remote job openings in its database of 57,000 companies around the globe from January through December 2020. The companies on this year's top 100 list represent 11 countries, demonstrating a global adoption of remote work.

"The coronavirus pandemic has permanently reshaped the workplace and how, when, and where people work," said Sara Sutton, Founder and CEO of FlexJobs. "Business models have been forever disrupted with the realization that remote work is smart, strategic, and sustainable for companies to embrace, improving not only the bottom line but also providing benefits to the overall workforce."

The FlexJobs announcement follows the news that TTEC was named a "2020 Best Company for Diversity" for the second consecutive year by Comparably. The Comparably award is based on sentiment ratings provided by TTEC employees.

#contactcenterworld, @ttec_com


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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Today's Tip of the Day - Brand & Service

Read today's tip or listen to it on podcast.

Published: Thursday, January 21, 2021

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
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2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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