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News : TTEC Named One of The World's Top Female-Friendly Companies 2022 by Forbes

#contactcenterworld, @ttec_com, @forbes

Denver, CO, USA, Dec. 15, 2022 - TTEC Holdings, Inc. (NASDAQ:TTEC), a global customer experience (CX) technology and services provider for end-to-end digital CX solutions, announced that Forbes recognized the company on its list of The World's Top Female-Friendly Companies 2022.

TTEC was ranked #20 overall, and is the highest rated company within the Business Services & Supplies category. There are 400 companies included on this year's list.

"We are honored to have earned this recognition as one of The World's Top Female-Friendly Companies 2022," said Shelly Swanback, President, TTEC. "TTEC strives to create an inclusive environment where each colleague feels a sense of belonging and greater purpose. We empower our female colleagues with an innovative, responsive culture and this recognition is testament to our ability to deliver an exceptional employee experience."

Approximately 85,000 women working at multinational institutions in 36 countries responded to the anonymous survey. They rated how their employer performed across a series of gender-related topics such as gender equality in career advancement opportunities and parental leave. The final ranking also examined female representation at the executive and board levels.

TTEC's Women in Leadership (WIL) program brings together a diverse group of extraordinary women and allies from across TTEC who – through social and educational programs, mentorship and networking opportunities – are inspired and permitted to realize their individual potential, enhance their career experiences and create opportunities for our next generation of women leaders.

Women comprise a growing percentage of TTEC's total employee base, most notably, in leadership roles up through the company's Executive Committee and Board of Directors. More than half of TTEC's management positions are held by women.

In addition to being named a one of The World's Top Female-Friendly Companies 2022, TTEC was recognized by Forbes as a Best Employer for Veterans 2022, one of America's Best Large Employers 2022, and one of the Best Employers for Diversity 2022.

#contactcenterworld, @ttec_com, @forbes

Posted by Veronica Silva Cusi, news correspondent
Source: TTEC


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Friday, December 16, 2022

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2024 Buyers Guide Speech Technology

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)

3.) 
Eckoh

EckohASSIST
Advanced speech recognition and natural language expertise that routes callers by simply asking ‘how can I help you?’. It allows customers to use their own words to ask for what they want and steers them to the right place.

Menus are eliminated altogether and contact centres can use a single inbound telephone number.
 

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