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News : TTEC Recognized with Great Place to Work® Certifications in 14 Countries

#contactcenterworld, @ttec_com, @gptw_us

Denver, CO, USA, Mar 12, 2024 - TTEC Holdings, Inc. (NASDAQ: TTEC), a global CX (customer experience) technology and services provider for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced it has been certified as a Great Place to Work(R) in 14 countries.

TTEC earned the certification in: Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Greece, India, Ireland, Mexico, the Philippines, Poland, the United Kingdom, and the United States.

Great Place to Work employs a rigorous methodology and validated employee feedback to assess employers and recognize those that deliver exceptional employee experience.

"Fostering a workplace culture where employees thrive is a top priority at TTEC, so I'm proud we have been certified as a Great Place to Work in locations around the world," said Laura Butler, Chief People Officer at TTEC. "We strive to provide a welcoming, inclusive culture and empower our teams with best-in-class training and tools, professional development, and career growth opportunities."

"Great Place to Work certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," said Sarah Lewis-Kulin, vice president of Global Recognition at Great Place to Work. "By successfully earning this recognition, it is evident that TTEC stands out as one of the top companies to work for, providing a great workplace environment for its employees."

#contactcenterworld, @ttec_com, @gptw_us

Posted by Veronica Silva Cusi, news correspondent
Source: https://investors.ttec.com


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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About Great Place to Work(R) Institute:
Company LogoThrough proprietary assessment tools, advisory services, and employer branding programs, including Best Companies lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Social Activities Help Motivate

Read today's tip or listen to it on podcast.

Published: Wednesday, March 13, 2024

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2024 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

2.) 
Pointel

CCaaSSync – Contact Center Disaster Recovery Solution
CCaaSSync is a comprehensive solution to help businesses prepare for unforeseen disasters that may impact their Genesys cloud contact center infrastructure. Our disaster recovery solution ensures that your business remains operational and continues to provide seamless customer service even in the event of catastrophic failure of your primary infrastructure.

Our disaster recovery solution is a cloud-based service that allows you to synchronize your primary Genesys cloud contact center infrastructure with your disaster recovery Genesys cloud contact center infrastructure, allowing you to quickly and easily switch over to the backup infrastructure in the event of a disaster. This ensures tha...
(read more)

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
 

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