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News : TTEC Wins Five Awards for Cisco Partnership
Denver, CO, USA, Nov. 6, 2018 -- TTEC Holdings, Inc. (NASDAQ: TTEC), a global customer experience technology and services provider focused on the design, implementation and delivery of transformative solutions, was recently recognized for several partnership achievements during the Cisco Customer Journey Solutions Summit.
During the awards program, TTEC was recognized for:
2018 Cloud Contact Center Partner of the Year
2018 Contact Center Partner of the Year - Overall Revenue
2018 Best Competitive Contact Center Win
2018 Contact Center Partner of the Year - US East Region
2018 Contact Center Partner of the Year - US South Region
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With a relationship spanning more than 15 years, Cisco and TTEC partner to provide omnichannel solutions that support customer experience experience across industries.
"Demand for digital customer engagement solutions continues to grow and the success we have seen this year with rapid adoption of our HumanifyTM Technology Platforms has been significant," said Steve Pollema, Senior Vice President, TTEC Digital. "Our business has experienced significant success by bringing to market solutions for omnichannel enablement and automation utilizing AI, workforce productivity optimization, and actionable customer experience analytics. We are honored by this recognition from our partner, Cisco, and look forward to continuing to collaborate with them to provide omnichannel solutions that support digital transformation in the customer experience."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Integration
About TTEC Holdings, Inc.:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience technology and services provider focused on the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands. Founded in 1982, the Company's 47,800 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Wednesday, November 7, 2018
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