News : TTEC Wins Gold Award for Leadership Development by Brandon Hall Group
Denver, CO, USA, Sept. 16, 2019 -- TTEC Holdings, Inc. (NASDAQ: TTEC), a digital global customer experience (CX) technology and services company focused on the design, implementation and delivery of transformative customer experience, engagement and growth solutions, announced that the company won Gold for Best Advance in Leadership Development in Brandon Hall Group's 2019 Excellence Awards.
A prominent research and analyst firm, since 1999 Brandon Hall Group's Excellence Awards has celebrated organizations that have deployed successful programs and processes in learning, leadership, sales performance, and more. TTEC's leadership program is a collection of interactive and structured career development plans supported by recommended learning content for the development of essential professional competency areas. It is driven by a socially powered and gamified learning environment, allowing employees to collaborate, compete, and rate content.
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"It's always fantastic when our employees recognize the quality of our content and the way it impacts their lives—both at work and away from the office," said Lamont Exeter, Vice President of Learning and Performance for TTEC Digital, TTEC. "Blending the employee recognition with Brandon Hall's Gold status is humbling and a testament to the top tier work within TTEC. The transition from instructor-led to interactive digital content, now heading into artificial intelligence and virtual within the workplace reflects the reality of how we live outside of it. Thank you to the all-star team who created the operations-impacting results. And thank you to our partners at SAP Litmos for the partnership and platform to help make this possible."
"Brandon Hall Group Excellence Awards Program has recognized leading organizations for the past twenty-plus years for the latest trends in Human Capital Management," said Rachel Cooke, Brandon Hall Group COO and leader of the HCM Excellence Awards Program. "The initiatives that were honored are not only innovative but fit the unique needs of the business and create truly remarkable success stories."
Posted by Veronica Silva Cusi, news correspondent
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TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company's 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
Published: Wednesday, September 18, 2019
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