Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Turkcell Launches Mobile App for Integration of Syrian Refugees
Ankara, Turkey, Sept 21, 2016 -- Turkcell has announced the launching of its mobile application "Merhaba Umut" – "Hello Hope" to facilitate the integration of Syrian refugees living in Turkey.
The app has a Turkish language learning component, instant audio translation between Turkish and Arabic, a frequently asked questions section which offers guidance on essential issues like registration and access to services and one-click access to Turkcell’s Arabic language call centre.
Turkcell CEO Kaan Terzioglu stated that Turkey has shifted the conversation about Syrian refugees from basic survival to integration a long time ago: "With Syria in ruins, having the chance of a safe and meaningful life now requires a prospect of integration for Syrian refugees. Communication technologies are powerful tools to meet the challenges of integration, including living in a country with a different language, accessing education and having employment prospects."
He added: "I am proud to note that Turkcell has been a pioneer in mobilising the power of communication in one of the biggest humanitarian challenges of our time. Our new app ‘Hello Hope’ will be the basis of our future work to use connectivity to bring essential services to the Syrian community in Turkey."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Gather Your Own Information
More Editorial From Turkcell
Turkcell is the leading communications and technology company in Turkey, with 34.9 million subscribers as of March 31, 2013. Turkcell is a leading regional player, with market leadership in five of the nine countries in which it operates with its approximately 69.2 million subscribers as of March 31, 2013. It was one of the first among global operators to have implemented HSPA+. It has achieved up to 43.2 Mbps speed using the Dual Carrier technology, and is continuously working to provide the latest technology to its customers, e.g. 84 Mbps in the near future.
Published: Friday, September 23, 2016