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KOTA KINABALU, MALAYSIA
News : Turkish Ground Handler Opens 24-hour Customer Helpline
Oct 13, 2014 -- Havas, a subsidiary of TAV Airports, has established a 24 hour customer call centre in Turkey to help passengers with issues such as finding lost luggage and airport transfer services.
It claims that the new service is in response to feedback from passengers who want around-the-clock service.
Havas' general manager, Nurzat Erkal says, "We are happy to achieve a first in the sector and will continue working hard in order to provide the best travel experience to our passengers," he says.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
About American Express:
American Express is a leading global payments, network and travel company founded in 1850. American Express operates in over 130 countries around the globe. Since its founding in 1850, American Express has conducted business according to several guiding principles that over the years have become inextricably linked with the company’s brand, products, services and its people.
Published: Wednesday, October 15, 2014