#contactcenterworld, @twilio

San Francisco, CA, USA, May 12, 2022 -- Twilio (NYSE: TWLO) (LTSE: TWLO), a customer engagement platform that drives real-time, personalized experiences for today’s brands, announced that Carahsoft Technology Corp., a Trusted IT Solutions Provider(R), has added Twilio’s solutions to its GSA IT Schedule 70 contract, making the company’s secure communications solutions widely available to the Public Sector through Carahsoft and its reseller partners.

Reaching citizens through a combined communications approach has never been more important for government agencies to enhance their services to individuals and organizations. In the future, nearly every in-person interaction will have a digital element. Twilio delivers digital engagement solutions so that public sector customers can reach citizens on the communication channels that they prefer and want. The platform uses existing and emerging technologies to ensure citizens have access to critical government services, can participate in their communities, and help build resilient infrastructure.

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"We recognize the importance of expanding the reach of Twilio solutions to all public sector markets and are pleased that our partnership with Carahsoft ensures this broader market access," said Debbie Wishart, vice president of North America Public Sector for Twilio. "With our products on this GSA Schedule 70 contract, Twilio reinforces its commitment to providing local, state, and federal governments with the digital tools necessary to modernize how they serve citizens."

"We are excited to add Twilio to our GSA Schedule and continue to offer top level solutions to the public sector," said Bethany Blackwell, Sales Director who leads the Twilio team at Carahsoft. "Through this addition, Twilio and our reseller partners provide customers with efficient tools to control communication workflows and enhance the citizen experience."

#contactcenterworld, @twilio

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com