Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Mahmoud Matar
VP Sales
28
MEMBER
Irman Syaiful Qodri
Officer II B2C Loyalty
0
EXECUTIVE MEMBER
Sri Sumari
GM Health Care Service
58
MEMBER
Işık Tazeler
Chief Growth Officer
65

News : Twilio Appoints Chris Koehler Chief Marketing Officer

#contactcenterworld, @twilio

San Francisco, CA, USA, May 6, 2024 - Twilio (NYSE: TWLO), a customer engagement platform that drives real-time, personalized experiences, announced that Chris Koehler has been appointed Chief Marketing Officer. Chris brings over 25 years of expertise in customer engagement and marketing technology, and a proven track record of driving growth and innovation at industry-leading companies.

As CMO, Chris will report to Chief Executive Officer Khozema Shipchandler, and oversee Twilio's global marketing strategy, focusing on expanding brand awareness in Twilio’s key markets and amplifying product innovation. He will play a pivotal role in growing market share across Twilio Communications and Segment, and driving messaging and positioning for Twilio’s customer engagement platform.

"What particularly impresses me about Chris is his no nonsense style and hands on approach," said Khozema Shipchandler, CEO at Twilio. "Chris’ strong background in product will help strengthen how we market and position our increasingly sophisticated suite of customer solutions in this next chapter of the company."

Prior to joining Twilio, Chris served as CMO at Box, where he helped lead the company to surpass $1 billion in annual revenue in fiscal 2024. Chris has spent more than 25 years leading marketing, customer success, solution consulting, demand generation, and enablement teams at Adobe Systems, E*TRADE Financial, SunTrust Bank, and Claritas. He holds a B.S. in Marketing from George Mason University, an MBA from Georgia State University.

"I’ve long admired Twilio as an innovative, developer-first company, and the opportunity to help build the next generation of customer engagement is exciting," said Chris Koehler, CMO at Twilio. "Having interacted with Twilio products as a Segment customer, I believe Twilio has a massive opportunity to combine its leading data capabilities with its world-class Communications platform to deliver the kind of one-to-one experiences that brands have been trying to achieve for years, but few have realized."

Chris joins Inbal Shani, Chief Product Officer for Twilio Communications, and Thomas Wyatt, President of Segment, as the most recent executives hired and appointed to Twilio’s management team. Inbal Shani joined Twilio from GitHub, where she led core product management, strategy, marketing, and design as Chief Product Officer. As CPO for Twilio Communications, Inbal is responsible for all research & development capabilities, product innovation, and resiliency and trust initiatives for the Twilio Communications business. Thomas Wyatt joined Twilio from People.ai, where he served as Chief Product & Strategy Officer. As President of Segment, Thomas is responsible for driving product innovation and go-to-market execution.

The broader Twilio Management Team currently includes Twilio CEO Khozema Shipchandler; Chief Financial Officer Aidan Viggiano; Chief Legal Officer & Corporate Secretary Dana Wagner; Chief People Officer Christy Lake; Chief Product Officer for Twilio Communications Inbal Shani; President of Segment, Thomas Wyatt; Chief Marketing Officer, Chris Koehler; Senior Vice President Corporate Strategy & Operations Ivy Grant; and Chief Revenue Officer for Twilio Communications, Lauren Nemeth.

#contactcenterworld, @twilio

Posted by Veronica Silva Cusi, news correspondent
Source: https://investors.twilio.com


About Twilio:
Company LogoCreate and scale voice, VoIP and SMS text messaging applications with a cloud platform.
Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Don’t Allow Scapegoats

Read today's tip or listen to it on podcast.

Published: Tuesday, May 7, 2024

Printer Friendly Version Printer friendly version

NEXTGEN-TV

NEXTGEN-TV PROGRAMMING

PROGRAMMING COMING SOON!

About us - in 60 seconds!

Submit Event

Upcoming Events

The 19th Asia Pacific Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 8788 
The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 3668 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Industry Champion Award Leaderboard

Most active award entrants in the past 48 hours! - Vote for Others / About Program
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =