News : U.S. State Department Extends Global Visa Processing Services Work with CGI
Fairfax, VA, USA, June 22, 2016 -- CGI (NYSE: GIB) (TSX: GIB.A) announced that it has been awarded the recompete of its contract by the Department of State’s Bureau of Consular Affairs for visa processing support services in Russia, Kazakhstan and Mongolia. The award is a firm-fixed-price task order with four one-year extensions, made under the DOS Global Support Strategy indefinite-delivery, indefinite-quantity (IDIQ) contract.
Under the terms of the new agreement, CGI will continue to assist the government with non-immigrant and immigrant visa processing, providing information, appointment, document delivery and greeter services.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
This contract provides the State Department’s consular affairs stations with numerous advantages, including the delivery of more consistent service levels. In addition, the Department gains far greater visibility into the visa process. Ultimately, the security of US borders is strengthened through vigilant adjudication of visa applications.
"We are gratified by this award and view it as a vote of confidence in the high quality support we have provided this important client during the last five years," said Tim Hurlebaus, CGI Federal President. "CGI is proud to now support consular services in 70 countries around the world."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - The Initial Meeting
More Editorial From CGI Group
About CGI Group:
At CGI, we are in the business of satisfying clients. For more than 35 years, we've partnered with U.S. defense, civilian and intelligence agencies to support their mission-essential needs at every stage of program, product and business lifecycle. As a global leader in information technology, our portfolio of services is customizable to meet the unique needs of our federal clients. We deliver end-to-end services and solutions including application management, infrastructure management, systems integration and consulting, business process services, and cloud computing.
Published: Thursday, June 23, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...