News : Ubiquity Global Services Announces European Expansion
New York, Nov 3, 2014 -- Ubiquity, a multinational services organization, announces a significant expansion of its global delivery network with the opening of a new contact center in Lisbon, Portugal.
Ubiquity will open its Lisbon site in January 2015. The new site has capacity for more than 200 new employee positions in support of the European, Middle Eastern and African (EMEA) markets. The company, which has expertise in the financial services and payments space, is expected to service clients in all major European languages from the site.
"We're very impressed with the professional talent available in the Portuguese capital city," said Matt Nyren, Ubiquity's founder and president. "The multilingual capabilities of Lisbon's population are well known, and we expect to deliver great service for customers in Western Europe and beyond from our new site."
Ubiquity plans to commence hiring immediately and begin operations before the end of the calendar year. Ubiquity's growth in Europe is being complemented by ongoing expansion in the United States, El Salvador and the Philippines.
Posted by Veronica Silva Cusi, news correspondent
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About Ubiquity Global Services:
Ubiquity Global Services is an innovative business process outsourcing (BPO) organization headquartered in New York City, with offshore, near shore and onshore locations around the world. Ubiquity offers innovative customer experience management solutions designed to improve user satisfaction while reducing total servicing costs. The company has developed a next-generation technology platform that powers processes engineered for operational excellence while delivering clients meaningful and actionable business intelligence. Partnering with a rapidly expanding client base, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
Published: Wednesday, November 5, 2014