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News : UJET a Leader in G2 Fall 2022 Report with Highest Satisfaction and Usability Scores for 10th Consecutive Quarter

#contactcenterworld, @UJETco

San Francisco, CA, USA, Sept 28, 2022 -- UJET, Inc., a contact center platform, is a Leader in the G2 Fall 2022 Reports for Contact Center Software, Call Center Infrastructure Software, and Live Chat Software. UJET also led all three categories in Usability and posted the highest Satisfaction score in Contact Center Software and Call Center Infrastructure Software.

"UJET is purpose-built to meet the needs of our customers and partners as today’s contact centers prioritize security, scalability and ease-of-use. With the most intelligent and modern contact center solution, UJET is leading the CCaaS market through cloud innovation and a customer-first approach," said Vasili Triant, Chief Operating Officer at UJET. "Unlike many third-party analyst reports, G2 captures and represents the perspective of actual contact center software users. The G2 Fall Report validates UJET’s strategic business value and highlights the widening gap between UJET and its competitors."

Best Contact Center Software

UJET rated #1 in Contact Center Software with a G2 Satisfaction Score of 98 out of a possible 100
UJET is a Leader in the G2 Fall 2022 Grid based on its cumulative G2 Score in the Small Business, Mid Market and Enterprise segments
UJET ranked #1 of the Top 20 Easiest to Use Contact Center Software with a Usability Score of 9.5

Best Call Center Infrastructure

UJET rated #1 in Call Center Infrastructure Software with a G2 Satisfaction Score of 97 out of a possible 100
UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise
UJET ranked #1 of the Top 20 Easiest to Use Call Center Infrastructure Software with a Usability Score of 9.6

Best Live Chat Software

UJET rated #3 in Live Chat Software with a G2 Satisfaction Score of 96 out of a possible 100
UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise
UJET ranked #1 of the Top 20 Easiest to Use Live Chat Software with a Usability Score of 9.6

G2 Fall 2022 Badges

UJET earned 56 badges in the G2 Fall 2022 Report in multiple categories for Small Business, Mid-Market, and Enterprise level solutions

"Rankings on G2 reports are based on data provided to us by real software buyers," said Sara Rossio, Chief Product Officer at G2. "Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews."

#contactcenterworld, @UJETco

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About UJET:
Company LogoUJET is a cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
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Today's Tip of the Day - Keep Cost In Perspective

Read today's tip or listen to it on podcast.

Published: Thursday, September 29, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide Headsets

 
1.) 
All Ears Ltd

Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.

We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.

We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.

2.) 
Comfort Telecommunications

Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing

3.) 
Headsets Connect

Since 1998, Headsets Connect has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

4.) 
Headsets123


Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.

5.) 
Jabra

Jabra
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide

6.) 
JPL Telecom

Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.

Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.

Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.

7.) 
Leitner Headsets

Contact Center Headsets
Over one million North American businesses have purchased headsets from us in the past two decades – we understand headsets.

Leitner Headsets are the most durable contact center headsets backed by a 5 Year Warranty, giving you a best-in-class productivity tool that fits your needs (and your head). As the trusted experts, we make headsets simple to choose, and easy to use.

8.) 
Unicom Services Ltd.

Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.

Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.

* Conference systems - audio video terminals, personal and group multipoint conferences.

* Telecom Products - office wired and wireless phones, dect systems, softphones.

* Video conference software for contact centers and offices.

* Unified Communication Solution.

9.) 
Xiamen Mairdi Electronic Technology Co., Ltd

Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.
 

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