#contactcenterworld, @UJETco, @AppSmartcom
San Francisco, CA, USA, March 25, 2021 -- UJET Inc., a CCaaS 3.0 cloud contact center provider, announced a strategic partnership with MicroCorp, an AppSmart(R) company, and a national master agent.
With over 30 years of experience, MicroCorp is a master agent for telecommunications, data center, security and cloud services. "MicroCorp represents a large national partner network and is genuinely committed to enabling and empowering the success of its partners," said Karen Bowman, VP Global Channel at UJET.
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"We’re committed to growing our CCaaS business and are very excited to be partnering with UJET, the top CCaaS 3.0 provider in the contact center space," said Phil Keenan, President at MicroCorp, "The combination of UJET’s unique approach to modern, digital CX along with MicroCorp’s technology expertise and our decades-long history of strong relationships with world-class service providers will help us deliver critical capabilities to customer service organizations that need to adopt secure, reliable solutions. UJET will truly allow us to usher into the new smartphone era of modern consumer access."
This partnership will provide MicroCorp’s advisors full access to UJET’s contact center platform and features, including their approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile experience.
Posted by Veronica Silva Cusi, news correspondent
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric, innovative enterprises.
Published: Friday, March 26, 2021
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