San Francisco, CA, USA, Feb, 2023 - UJET, Inc., the world’s contact center platform, today announced Kristin King as the company’s chief customer officer (CCO). The addition of the CCO role to its c-suite emphasizes UJET’s commitment to the success of its customers and validates customer relationships as a core growth driver for UJET.
"I am extremely proud to announce Kristin King as UJET’s first chief customer officer," said Anand Janefalkar, chief executive officer, UJET. "
King joined UJET in 2021 as Vice President of Customer Success and was promoted to Senior Vice President of Customer Success in September 2022. King’s passion for customer advocacy contributes to a common vision of company growth and progress through customer success. As CCO, King will focus on further aligning customer success with other departments across the company, including sales, marketing, and product development, to ensure this customer-centric culture is strengthened and maintained as UJET experiences continued.
They are always available when we need them, respond and happy to help. Our positive experience with UJET support was one of the reasons Outdoorsy chose to renew its contract with UJET," said Dana Golding, director of customer support and operations, Outdoorsy. "On behalf of the customer service team at Outdoorsy, I wish to congratulate Kristin King on her promotion to chief customer officer. We look forward to continuing our work with her and the UJET support organization."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About UJET:
UJET is a cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
Published: Wednesday, February 15, 2023
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