
#contactcenterworld, @UJETco, @Oracle
San Francisco, CA, USA, Jan 6, 2021 -- UJET Inc., a CCaaS 3.0 cloud contact center, and a member of the Oracle PartnerNetwork (OPN), announced its integration with Oracle Cloud CX Service and its availability on Oracle Cloud Marketplace. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.
"Customer experience has become the cornerstone of enterprise digital transformation strategies. But the single greatest barrier to delivering modern, intelligent experiences across marketing, sales, and support is achieving a holistic, unified view of your customer data"
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"Customer experience has become the cornerstone of enterprise digital transformation strategies. But the single greatest barrier to delivering modern, intelligent experiences across marketing, sales, and support is achieving a holistic, unified view of your customer data," said Vasili Triant, Chief Operating Officer, UJET. "Our platform was purpose-built to solve this problem, in concert with the existing enterprise system of record. UJET’s participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of our ultra-modern cloud contact center solution. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals."
#contactcenterworld, @UJETco, @Oracle
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About UJET:UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric, innovative enterprises.
About Oracle:Oracle’s solution for software companies enables companies to provide customer service and efficient sales operations, while helping to ensure ordering, fulfillment, and revenue recognition. With Oracle’s integrated software, companies can improve your ability to cross-sell and up-sell by centralizing customer information, as well as enhance the customer experience across all channels.
Published: Thursday, January 7, 2021
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