San Francisco, CA, USA, Jan 29, 2020 -- UJET Inc., a provider of customer support communications and solutions, announced the completion of its latest round of data protection and privacy certifications. In the final quarter of 2019 and the beginning of 2020, UJET furthered its commitment to securing its customers’ data throughout the communication cycle by achieving numerous security and privacy regulations such as SOC 1 Type 2, SOC 3, PCI DSS, FINRA compliance, and more.
Some of the more notable certifications include:
- Service Organizations Control (SOC) 1 Type 2: Having already completed its SOC 2 Type 2 certification, UJET has now achieved certification for SOC 1 Type 2. This certification focuses on the information technology general control system for the UJET Customer Support Platform and describes the suitability of the design and operating effectiveness of these controls to achieve the related control objectives stated in the report. These reports help UJET’s customers better understand the effect of UJET’s controls on their financial statements.
- Service Organizations Control (SOC) 3: Along with completing its SOC 1 Type 2 certification, UJET is now SOC 3 compliant, furthering its ability to provide its customers assurance about UJET’s controls relevant to security, availability, and confidentiality for general use.
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"In today’s environment, data privacy and the protection of personal information is of the utmost importance," said Chris Mullaney, Data Protection Officer at UJET. "With an enterprise-grade level of security and a commitment to ensuring the protection of its customers’ data, UJET is proud to be an example of how customer support vendors and organizations can make data protection a cornerstone of their business."
Posted by Veronica Silva Cusi, news correspondent
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric, innovative enterprises.
Published: Thursday, January 30, 2020
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Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.
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