News : Ujjivan Small Finance Bank Goes Live with CRM Solution Provider
New Delhi, India, Nov 9, 2017 -- Ujjivan Small Finance Bank announced to go live with CRMnext, a financial Customer Relationship Management (CRM) solution.
The implementation covers users with a potential to strategically engage with Ujjivan's customers across India.
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CRMnext solution will further help Ujjivan Small Finance Bank in call center management, document management, campaign management, reporting, and analytics.
"This success was only possible due to having the right team in place, from both CRMnext and Ujjivan, with a strong commitment towards quick delivery and support. The new CRM platform allows Ujjivan to execute long-term scalable strategies without any hassle. The quick launch of banking operations empowers us to engage and delight at the onset itself," said CTO, Ujjivan Small Finance Bank, Balaji Parthasarathi.
"We are excited to partner with Ujjivan in their new journey. This is a showcase implementation on how new banks can leapfrog the digital transformation journey and create a sustainable competitive advantage in terms of customer experience and relationship management," said Director, CRMnext, Sushil Tyagi.
Posted by Veronica Silva Cusi, news correspondent
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CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Banking, Insurance, Media, and Telecom. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.
Published: Friday, November 10, 2017
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