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News : Moneypenny Plants Flag in North Charleston
North Charleston, SC, USA, March 2, 2015 -- While it would seem technology is on its way to replacing traditional call centers, one Wales-based company that’s setting up shop in the Charleston area says demand is soaring for its answering service that’s run by actual human beings rather than automated computers.
Moneypenny, which has been credited as a top place to work in the U.K., is expanding to the United States to keep up with that demand. And the company announced last week that its first office across the pond recently opened at 4055 Faber Place Drive in North Charleston.
Moneypenny already has hired an eight-person staff to launch the North Charleston operation. Jackson said more employees will be added on an as-needed basis as customer demand increases.
The investment is expected to create about 40 new jobs by the end of 2016. Moneypenny’s long-term plan is to have about 400 employees within five years, according to the Charleston Regional Development Alliance.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
More Editorial From Moneypenny
Moneypenny is an outsourced contact center support service.
Published: Tuesday, March 3, 2015