Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Ultracomms Launches AMD+, Whilst Remaining Ofcom Compliant
Fareham, Hampshire, May 2015 -- Ultracomms, a European contact centre solution provider, announces the launch of AMD+, a patent-pending cloud-based innovation in answering machine detection (AMD). Ultracomms’ AMD+ is designed to increase contact centre agent productivity.
The new Ultracomms solution improves contact centre productivity by using advanced algorithms to exclude outbound calls when it recognises that an answering machine is present and unlike traditional AMD technology, it is completely undetectable by agents and consumers.
Today's Tip of the Day - Planning For Potential Disaster
More Editorial From Ultracomms
Europe's first cloud based contact centre services provider. Providing PCI DSS level 1 certified enterprise cloud and on-site contact centre services.
RealWire is an online press release distribution service with over 10 years of expertise and is first choice for many of the UK’s top digital PR and internet marketing professionals. RealWire has been the UK’s leading innovator in press release distribution introducing a Social Media News Release option in 2007 and its patent pending targeting system, PRFilter, in 2010.
Published: Friday, May 22, 2015