News : Unify and T-Metrics Complete Joint Interoperability Testing
Boca Raton, FL and Charlotte, NC , USA, Nov 7, 2017 -- Unify, the Atos brand for communications software and services, and T-Metrics, a telecommunications software developer, announced they have successfully completed joint interoperability testing by the U.S. Department of Defense (DoD) Joint Interoperability Test Command (JITC). The interoperability testing showed the compatibility between Unify’s OpenScape Voice and T-Metrics’ TM-2000 Multi-Purpose ACD Platform as well as the TM-2000 Consolidated Answering System.
By successfully completing interoperability testing, Unify and T-Metrics provide reassurance to government customers choosing these products that they will work together reliably, effectively and securely. Unify has long been committed to delivering flexible, reliable and secure solutions that work in any environment, and this joint interoperability testing provides further evidence that customers can select the communication components that best fit their purposes, without sacrificing performance.
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"Unify aims to provide our customers with the flexibility to select the products that best fit their specific needs both from Unify and from other vendors," said Russell Brodsky, Director of Federal Government Sales for Unify. "Successfully undergoing interoperability testing with T-Metrics provides customers with the assurance that if they select each of our solutions, they will easily and effectively work together, in adherence to the high standards set out by the U.S. Department of Defense."
"T-Metrics prides itself on being a premier provider of contact center solutions to government and federal agencies, and JITC testing is a key component of building that legacy," said Ryan Ross, Director of Department of Defense Sales for T-Metrics. "With this joint interoperability testing with Unify’s OpenScape Voice, we can assure government customers that their communication and call center solutions will seamlessly work together to ensure mission-critical communications are supported."
#contactcenterworld, @UnifyCo, @tmetrics
Posted by Veronica Silva Cusi, news correspondent
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Unify—formerly known as Siemens Enterprise Communications—is a large communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and dramatically improves business performance. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for 75% of the Global 500. Unify is a joint venture of the Gores Group and Siemens AG.
T-Metrics, Inc. has developed many products for the telephony industry during its more than 20-year history. The Company is known for delivering the finest innovative products into the marketplace, and for providing the best customer service in the industry. The TM-2000 ACD is in colleges, universities, hospitals, IT Desk Centers, banks and local governments. In addition, our products are DoD certified and installed in over ninety military installations around the world.
Published: Wednesday, November 8, 2017
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